{"xsrfToken":"e7fcb236c45c9967a4d3daa7797d3bc2e2cb537a_lout","branding":{"id":"1","key":"cs","name":"Splitvolt Customer Service","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/3","theme":{"headerBGColor":"#ececec","headerLinkColor":"#292929","headerLinkHoverColor":"#c90e1e","headerLinkHoverBGColor":"#c90e1e","headerBadgeColor":"#c90e1e"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d0e1e2d3-3a0c-4429-8362-31cc59f3de4e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzYTRiYjA2Ny01MWNjLTRhM2ItYjBhZC1lNGViNTllNDlkYjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQwZTFlMmQzLTNhMGMtNDQyOS04MzYyLTMxY2M1OWYzZGU0ZSI6WyJyZWFkIl19LCJleHAiOjE3MzQ4NTc3NTcsIm5iZiI6MTczNDg1NzE1N30.SdmrdOFoIx_Q_plKn9KI_gwbq85Zh1CfGxguXcg251s&client=3a4bb067-51cc-4a3b-b0ad-e4eb59e49db5&mode=fit","logoId":"d0e1e2d3-3a0c-4429-8362-31cc59f3de4e","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ababab","bannerMediaApiUrl":"https://api.media.atlassian.com/file/fc623364-72d7-4edc-bfe7-0c797e84aebc/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzYTRiYjA2Ny01MWNjLTRhM2ItYjBhZC1lNGViNTllNDlkYjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZjNjIzMzY0LTcyZDctNGVkYy1iZmU3LTBjNzk3ZTg0YWViYyI6WyJyZWFkIl19LCJleHAiOjE3MzQ4NTc3NTcsIm5iZiI6MTczNDg1NzE1N30.zxuZ-bcm8hDiwpa1pPMPRYRKp9par9TBFfXVzMItucc&client=3a4bb067-51cc-4a3b-b0ad-e4eb59e49db5&height=300&mode=fit","bannerMediaApiFileId":"fc623364-72d7-4edc-bfe7-0c797e84aebc","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"cs","projectId":10000,"serviceDeskId":1,"name":"Splitvolt Customer Service","description":"<p>Welcome! Please use the search bar for common FAQs or use the following options to submit requests.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"16","name":"Questions about our products","descriptionHtml":"","callToAction":"Questions about our products","introHtml":"<p>For future customers. Have a question? Let us know.</p>","icon":10561,"iconUrl":"https://splitvolt.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10561","groups":[1],"key":""},{"id":"1","name":"Request Technical Support or Return","descriptionHtml":"","callToAction":"Request Technical Support or Return","introHtml":"<p>Prioritized for Splitvolt customers only. Questions with using Splitvolt products? Ran into any issue? Need to arrange a return?</p>","icon":10505,"iconUrl":"https://splitvolt.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10505","groups":[1],"key":""},{"id":"15","name":"Suggestions or Feedback","descriptionHtml":"","callToAction":"Suggestions or Feedback","introHtml":"<p>See a place where we can do better? Or an idea for our future products? We're all ears.</p>","icon":10498,"iconUrl":"https://splitvolt.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,16,15]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"8c59707a-7caf-3ddb-92fe-c60749aab957","appLinkName":"System Confluence","appLinkUrl":"https://splitvolt.atlassian.net/wiki","spaceKey":"KA","spaceName":"Knowledge Article","spaceUrl":"https://splitvolt.atlassian.net/wiki/spaces/KA","isServer":false},"labels":[],"projectKey":"SPVT","serviceDeskId":1,"kbLinkDomainURLs":["https://splitvolt.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SPVT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzYTRiYjA2Ny01MWNjLTRhM2ItYjBhZC1lNGViNTllNDlkYjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ4NTgzNTcsIm5iZiI6MTczNDg1NzE1N30.ZxqswEoPfR9HvV12qbhp6v9kL7XoPIo8o_BiGDz2FN0","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"3a4bb067-51cc-4a3b-b0ad-e4eb59e49db5","tokenDurationInMins":20}},"reqCreate":{"id":16,"projectId":10000,"form":{"name":"Questions about our products","descriptionHtml":"","callToAction":"Questions about our products","intro":"<p>For future customers. Have a question? Let us know.</p>","instructions":"","icon":10561,"iconUrl":"https://splitvolt.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10561","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10051","fieldConfigId":"10159","label":"First and Last Name","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/16","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/16","calendarParams":{"firstDay":0,"date":"2024-12-22T00:45:57-0800","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"8c59707a-7caf-3ddb-92fe-c60749aab957","appLinkName":"System Confluence","appLinkUrl":"https://splitvolt.atlassian.net/wiki","spaceKey":"KA","spaceName":"Knowledge Article","spaceUrl":"https://splitvolt.atlassian.net/wiki/spaces/KA","isServer":false},"labels":[],"projectKey":"SPVT","serviceDeskId":1,"kbLinkDomainURLs":["https://splitvolt.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzYTRiYjA2Ny01MWNjLTRhM2ItYjBhZC1lNGViNTllNDlkYjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ4NTgzNTcsIm5iZiI6MTczNDg1NzE1N30.ZxqswEoPfR9HvV12qbhp6v9kL7XoPIo8o_BiGDz2FN0","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"3a4bb067-51cc-4a3b-b0ad-e4eb59e49db5","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}